We can ship your order almost anywhere in the world, though delivery times may differ according to your country. We aim to get all international deliveries to you in 7 -14 days. Please note that our delivery rates do not include import duties and taxes when applicable – due to the varying nature of these costs, these are the responsibility of the recipient where they apply. For more details please contact your local customs office.


Making a return is easy. If you are not 100% satisfied with your purchase, return it within 90 days of receipt and in saleable condition for a refund or like for like exchange. If on receipt of your product, you are uncertain about your purchase please keep your product in the original packaging until you have decided whether or not you wish to keep it. All returns should be in ‘as new’ condition, both unwashed and unworn. When returning items to UVU, please ensure the product is well packaged and protected from damage in transit.


If you would like to make an exchange on your purchase please follow the steps in the section ‘How to make a return’. Exchanges can be made on a like for like basis, this means a different size or colour of the same product. If you would like a different product, please use the same process to return the item for a refund and place a new order.


UVU is committed to product excellence and stands behind the quality of the products it produces, although, from time to time manufacturing faults can and do occur. If you think your product has a suffered a manufacturing fault please contact us. Items that are damaged as a result of excessive or long term usage are not considered faulty. Returned items that have been worn should be laundered before return, receipt of unwashed garments may result in your product being returned to sender.


To make a return please send an email to by specifying your order number. We will send you your returning number and the returning address within 48 hours. Please print out your returning number and enclose in your original packaging or handwrite on the receipt you received with your order. Place your returned item(s) with all tags still attached back into its original packaging, and seal.